Flow Board

Cookie Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Introduction

This Cookie Policy explains how Flow Board CRM ("we," "us," or "our") uses cookies and similar tracking technologies on our website and platform. By using our Service, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, making your online experience easier and more personalized.

Cookies can be:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period
  • First-party Cookies: Set by the website you're visiting
  • Third-party Cookies: Set by external services integrated with the website

3. How We Use Cookies

We use cookies for various purposes:

3.1 Essential Cookies

These cookies are necessary for the website to function properly:

  • Authentication and login status
  • Security features
  • Load balancing
  • User preferences

3.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

  • Google Analytics (_ga, _gid, _gat)
  • Mixpanel tracking cookies
  • Custom analytics cookies

3.3 Marketing Cookies

These cookies help us deliver relevant advertisements:

  • Google Ads cookies (_gcl_au)
  • Facebook Pixel (_fbp)
  • Reddit Pixel (reddaid)
  • LinkedIn Insights

3.4 Functional Cookies

These enhance your experience by remembering your choices:

  • Language preferences
  • Regional settings
  • Accessibility options

4. Cookie Details

Cookie Name Provider Purpose Expiry Type
cookieConsent Flow Board Stores cookie consent preferences 1 year Essential
sessionId Flow Board Maintains user session Session Essential
_ga Google Distinguishes unique users 2 years Analytics
_gid Google Distinguishes unique users 24 hours Analytics
_fbp Facebook Tracks visits for advertising 3 months Marketing
_gcl_au Google Conversion tracking 3 months Marketing
reddaid Reddit Advertising attribution 1 year Marketing

5. Managing Cookies

You have several options for managing cookies:

5.1 Browser Settings

Most browsers allow you to:

  • View what cookies are stored
  • Delete cookies individually or entirely
  • Block third-party cookies
  • Block all cookies
  • Set preferences for specific websites

5.2 Opt-Out Links

You can opt out of specific tracking services:

  • Google Analytics: Google Analytics Opt-out
  • Google Ads: Google Ads Settings
  • Facebook: Facebook Ad Preferences
  • Reddit: Reddit Personalization

Note: Disabling cookies may affect the functionality of our Service. Some features may not work properly without cookies.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Our website currently does not respond to DNT signals, but you can use the cookie management options described above to control tracking.

7. Cookies on Mobile Devices

When using our mobile applications, we may use device identifiers instead of cookies. These function similarly to cookies and are used for:

  • Analytics and performance monitoring
  • Personalization
  • Advertising attribution

You can manage these through your device settings.

8. Third-Party Cookies

We use services from third parties that may set their own cookies:

  • Analytics Providers: Google Analytics, Mixpanel
  • Advertising Networks: Google Ads, Facebook, Reddit
  • Support Tools: Intercom, Zendesk
  • Payment Processors: Stripe

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies.

9. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by:

  • Updating the "Last Updated" date
  • Posting a notice on our website
  • Requesting renewed consent when required

10. Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@flowboard.com

Address: Flow Board Inc.
123 Tech Street, Suite 100
San Francisco, CA 94105
United States

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